Refund Policy

The Clients of the website can avail the services of the helper, but these are not limited to ordering textbooks, searching for a college or company, reserving study rooms/halls, forming a partnership, and conducting researches.

What do I do if I’m dissatisfied with the delivered finished product/service of my helper?
Feel free to refund your payment, but requests have to be sent within 30 calendar days after you received your product. Please send us an email containing your order number and complaints/feedback at done@thenerdify.com.

What now?

Your request for a refund will be under investigation by thenerdify.com for three to five business days. Take note that the Company’s virtual money/currency balance is non-refundable. We can also allocate your task to another helper within 24 hours — 100% free! We can also refund your payment to your account/credit card.